It's Ok if you couldn't make it all the way through this video, I couldn't either. It's one more example of how our young people have very little confidence to communicate properly. They'll be misunderstood, miss landing better jobs, be left out of promotions in the jobs they will be able to get, and have weak personal relationships with their friends and spouses.
Confidence in communication leaks over to other things in life. If you can stand in front of strangers and speak your mind, there's no end to what else you're capable of.